INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes you will Receive the same products as seen in the picture if not feel free to return them for a full refund.

Where can I view my sales receipt?

We will send you a Sales Receipt in the email address provided during purchase.

How can I return an item?

Very Easy just call our line with your order number, we will send our pickup agent and process your refund.

Will you restock items indicated as “out of stock?”

We intend to maintain constant supply of all the products listed on our website. It will take maximum of one week to replace any "out of stock"

Where can I ship my order?

We Ship worldwide so feel free to contact us to get the shipping rate to your location.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

BONDED WAREHOUSE LOCATIONS:

USA - GERMANY - FRACE

DE: +49 1521 7339 579 

Tel: 02 669-4074

Inquiry: sales@alphacosmeticsgmbh.com

E-Mail: benson.j@alphacosmeticsgmbh.com

E-Mail: marcus.h.e.vonberg@alphacosmeticsgmbh.com

EUID: DED2910V.HRB28098
VAT: DE 326081439

INN: 7816300354
OKPO: 152322420

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